Cristy Ward serves as Executive Vice President and Chief Strategy Officer at Mortgage Connect, LP, where she has been a driving force behind the company’s strategic vision and national revenue growth since 2012. With over 25 years of experience in the mortgage and financial services industry, Cristy is widely recognized for her ability to transform complex challenges into innovative, scalable solutions that enhance operational efficiency, mitigate risk, and elevate the consumer experience.

A pioneer in the mortgage space, Cristy is the architect of the industry’s first Enhanced Closing Model—an approach that integrates digitization, education, and communication to streamline the closing process and improve transparency. Her leadership has been instrumental in helping top-tier lenders and servicers navigate regulatory shifts, centralize vendor oversight, and adopt forward-thinking technologies.

Before joining Mortgage Connect, Cristy held senior leadership roles at Stewart Title and served as …